Complimentary On-Demand Webinar

When you're building a technology-based business, you're aware of the need for the most reliable connectivity you can get. Even a few minutes of downtime can mean a loss of many thousands of dollars. But many organizations mistakenly assume that all broadband is the same.

In fact, most networks today rely on a combination of copper wire, coaxial cable and fiber optics to provide Internet access, and the way these mediums are combined can greatly affect the speed, capacity and distance of a given telecom network.

If you're a technology decision maker, but not a telecom expert, you might not know the best way to choose a telecommunications services provider that can make your IT systems work. Dave Rusin, CEO and president of AFS, understands how complex the selection process can become. His webinar and accompanying white paper "The 12-Step Program to Avoid Network Failure" give you an overview of the technologies involved in supporting a telecommunications network.

The webcast shows you how to look at the selection process in terms of the services and benefits you'll get from your provider. The white paper walks you through the 12 essential questions to ask, explaining what information you'll want to get at each step:

1. How important is network reliability to my business?
2. Who exactly is providing me with services?
3. Is the provider a reseller?
4. Does the provider lease or aggregate capacity?
5. Is the provider reliant upon Ma Bell?
6. Does the provider lease or IRU fiber optic cable?
7. What is the footprint of the provider's fiber optic network?
8. How diverse is the provider's local fiber optic network?
9. What level of diversity does my building have?
10. What is the provider's service level agreement like?
11. What is the provider's track record for on-time delivery?
12. What type of relationship should I expect?

When all the questions are asked and answered, you'll have a clear idea of whether your provider considers you a "transaction" or a customer. Which would you rather be?

Click here to view Dave Rusin's webinar and receive a free copy of the white paper.