New Service SENDs Electronic Bills and Statements

Every year, loggers fell millions of trees so that companies can send billions of paper communications, bills and statements to consumers. To be greener, some organizations are turning to e-statements, but so far, the adoption is slow.

A secure e-document delivery service from Arcot called SEND (Secure Electronic Notification Delivery) provides a better, new alternative.

As an electronic service, Arcot SEND provides several benefits for companies, the environment and consumers. By delivering e-documents to a consumer's "virtual inbox," the service:

• Eliminates mailing costs
• Protects customer data while delivering documents securely and conveniently
• Reduces a company's environmental footprint
• Complies with consumer data privacy regulations and policies

Cut mailing costs

Any U.S. business sending paper to its customers incurs postage, materials and handling costs of at least 30 to 95 cents per consumer per mailing. These mailings also carry a high environmental cost in terms of resources, the byproducts of paper manufacturing and discarding paper into the landfill.

Safer for consumers

The problem that financial institutions and billers have with sending e-documents is delivering them securely and reliably to their customers.

From the consumer's perspective, paper mailings that contain identifiable personal information — account holder name, address and account number — make identity theft and fraud easy for dumpster divers. Without paper, such thieves find no ID pearls.

But simply storing e-documents on a Web site and expecting customers to log in and download them is cumbersome for consumers and unrealistic. Consumers want an easier way. And pushing material to them is easy.

Arcot SEND Service

By providing an effective, secure alternative to paper and traditional e-mail statements and bills, Arcot SEND Service "mails" secure, encrypted bills and statements directly your consumers' e-mail inboxes — almost exactly the way they're used to if they receive paper communications.

In contrast to other email-based billing services, Arcot SEND relies on the patented software credential, ArcotID, to protect your consumers' personal information by using industry standard public key encryption technology. The encryption lets only the intended customer decrypt and open the content of the e-mail. SEND prevents identity theft and fraud while keeping the consumer interface simple and intuitive — without using additional software or hardware. Unlike password-based delivery systems, SEND is not vulnerable to "brute-force" attacks that in no time can automatically spew every password combination.

Learn more

To request additional information about the Arcot Send Service email us at info@arcot.com or call us at 1-866-99-ARCOT.