Message from the Vice President

AutoOne's sole distribution channel is the Independent Broker and Agent. The strong relationship we have with our business partners have made us the #1 Broker Take-Out Carrier in New York. We also offer a Specialty PPA program for those customers not coming from the plan that are seeking affordable coverage with a stable and customer friendly carrier.

To ensure that we continue to earn your business, significant investments have been made this year in Technology, Customer Service, Claims and Product Management.

Within this newsletter, you will find out about recent changes we have made to further enhance your ease of doing business with us. Examples include upgrades to our Web portal at www.AutoOneAgents.com, improved customer service and changes to our product that allow you to retain more of your customers with us and at a lower cost. We have also made major claims investments that will allow us to remain a stable carrier for you for years to come. AutoOne is a financially strong carrier with an "A" rating from A.M. Best.

Thank you for your business – I hope you enjoy our newsletter.

Kind regards,

John Whalin
Vice President
Marketing, Product Management, Operations and Compliance