Customer Satisfaction Survey
Colorado Time Systems

1. What is your overall satisfaction with Colorado Time Systems products and services?
   
Very satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
   
2. How satisfied are you with Colorado Time Systems products and services in the following areas?
 
  very unsatisfied unsatisfied neutral satisfied very satisfied
Value for the price
Quality
Experience using the product
Ability to meet needs
   

3. How satisfied are you with your business relationships with Colorado Time Systems in the following areas?

 
  very unsatisfied unsatisfied neutral satisfied very satisfied
Flexibility of terms and agreements
Purchase experience
After-sale support and relationships
Repeat purchase experience
 
4. Compared to alternative products and services, Colorado Time Systems products are:
   
Much better
Somewhat better
About the same
Worse
Don't know
There are no alternatives to meet my needs
   

5. Would you purchase additional or related products from Colorado Time Systems?

   
Yes
No
Not sure
   
6. Would you recommend Colorado Time Systems products and services to someone else?
   
Yes
No
Not sure
   

7. How often do you use Colorado Time Systems products?

   
Daily
Once a week or more
Once a month or more
Several times a year
Once a year
Other
   
8. How long have you been using Colorado Time Systems products?
   
Less than 1 year
1 to 5 years
6 to 10 years
More than 10 years
   
9. Have you experienced any issues using Colorado Time Systems products?
   
Yes (go to question #10)
No (go to question #11)
   
10. Were the issues solved to your complete satisfaction?
   
Yes, by the Colorado Time Systems representatives
Yes, I resolved them myself
Not yet
   

11. Please provide any additional feedback on Colorado Time Systems products and services below.

   
* = required fields
* Name  
* Organization  
* Email Address  

 

 
 
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Proven Systems   Colorado Time Systems
800-279-0111
1-970-667-1000
sales@coloradotime.com
www.coloradotime.com
 
     
     
Colorado Time Systems CDS - Colorado Display Systems CDS - Colorado Display Systems Colorado Time Systems