Bundle Up

More and more, small- and medium-size companies are looking for ways to streamline operations, minimize costs and remain flexible enough to respond to whatever comes their way. For many of them, telecom services remain a big part of what keeps them competitive, and bundled services are becoming a mainstay.

Time Warner Telecom's VersiPak Bundles offer businesses a way to combine all of their telecom services into one convenient package. Customers receive one bill for all of their communication services, including local voice, long distance, Internet access, Web hosting, e-mail and other business features.

The Perfect Prescription
Financial institutions, health-care providers, retailers, professional service firms, government entities, and educational facilities all look for ways to tailor telecom needs to their unique business situations. For example, Linda, the administrative business manager of a health-care clinic, felt VersiPak was the only way to fit her office's communications demands.

Made up of three offices, Linda wanted to centralize as many of the practice's functions as possible. The staff at their main location schedules all appointments and processes claims for the three offices, and they depend on reliable connections to send images to hospitals and transfer patient records to insurance providers. Security is a primary concern when it comes to maintaining patient privacy and complying with current Health Insurance Portability and Accounting Act (HIPAA) rules and regulations. Confidentiality with both patient information and medical records are paramount.

Working for a health-care provider, Linda also knows it's critical that patients can reach them any time of the day or night. From local voice and long-distance service to e-mail and voicemail, she's confident that the experts at Time Warner Telecom will worry about the technical details so she won't have to.

Room to Grow
One of the biggest benefits of VersiPak is its dynamic bandwidth allocation. This means that if phone lines aren't in use, the unused voice bandwidth is reallocated for data or Internet traffic. Since the demands of Linda's staff vary throughout the day, she appreciates this flexibility. In addition, as business continues to expand, she's comfortable knowing that their VersiPack bandwidth can increase as well to handle their growth.

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