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Companies Seek Convenience with Bundled Services
 In the past
few years, business owners have come to expect that telecom providers will
offer bundled services. Owners of small- and medium-size companies are particularly
attuned to the low cost and simplicity of the packages.
Top-Quality Support, Bottom-Line Benefits
Joel is the operations manager for a Midwest food distributor. Daily, his team juggles fax, phone and Internet orders and transfers data records of activities for the past 24 hours. And that's on top of all the e-mails and local and long-distance calls necessary to keep everyone up-to-date and shipments arriving on time.
With a background in business, the cost-benefits of bundled services are clear to Joel. He no longer has to shop around to find the best solution for each of his individual needs. But he also likes that his telecom provider handles all the technical details of his service. This means he doesn't have to hire staff to oversee the network because his provider manages the solution.
Across the Board Results
Like Joel, businesses everywhere have come to depend on a single provider
that delivers local voice, long distance, voicemail, e-mail, Web hosting, Internet
access and other essential features for one bundled price. The situation is
truly simplicity at its finest. First, providers combine services under one
bill, so there's no need to spend time reviewing and paying multiple invoices.
Second, because bundles are pre-configured, telecom companies can deliver them
at a lower cost—thereby passing savings onto customers. Finally, bundled services
don't require the involvement of IT staff because they're simple to set up.
No Contest
With this in mind, the popularity of bundled services is no surprise. At a low cost and requiring little involvement, they provide the ultimate solution for small- to medium-size businesses. And with bundled services, companies can worry less about managing telecom services and focus more on what's truly important—successfully running their business.
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