Reach Out to More Customers with ONE SOLUTION REACH

What does One Reach do for me?

ONE SOLUTION REACH provides companies the ability to expand into other Time Warner Telecom cities without the need to establish a physical presence. They can place and receive local calls as if they were located in the distant cities.

For example, a company located in Orlando may want to serve customers in Los Angeles but doesn’t want to pay the lofty price of opening a branch office. Time Warner Telecom’s ONE SOLUTION REACH provides the Orlando-based company with a Los Angeles number, giving the appearance that the company is located in Los Angeles. In addition, Los Angeles customers aren’t charged long-distance rates when they call the company’s virtual number.

Time Warner Telecom offers two options through our ONE SOLUTION REACH service—VirtualReach and LocalReach, each designed to meet the specific needs of a business.

• VirtualReach allows a company to receive in-bound only customer calls from other Time Warner Telecom cities. For example, a Charlotte-based company could receive incoming calls from remote call centers located in Greensboro and Raleigh.
• LocalReach takes multi-city connectivity to the next level. With this product, a company can both place and receive calls from a distant city without incurring long-distance charges. A Charlotte bank could have direct voice connectivity with its branch offices in Greensboro and Raleigh, or even Manhattan.

Time Warner Telecom’s ONE SOLUTION REACH products offer expanding businesses many benefits, including:

• No long-distance charges between cities served by Time Warner Telecom
• A virtual presence in a city without having to open an office in that location or pay co-location expenses
• Monthly recurring charge to help companies more accurately budget expenses

Security and Privacy

All ONE SOLUTION REACH traffic remains on Time Warner Telecom’s powerful IP network and never travels over the public Internet between cities. This ensures security and privacy for both the company and their customers. In addition, businesses currently using Time Warner Telecom’s legacy PRI or Voice T1 with PRI signaling won’t have to buy IP equipment to use these products. And because of our cost-effective IP infrastructure, we can offer extremely affordable prices to enable you to expand to other Time Warner Telecom cities.

For more information, contact your local Time Warner Telecom account executive or visit www.twtelecom.com.

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